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Contractor and Commercial Services
Check Before You Dig: Use Texas811
Whether you're planting a tree or building an office tower, you first must check the location of gas lines and other vital utilities. Get started at Texas811.org or dial 8-1-1.
Contractor Registration
All contractors are required to register with the City of Allen for $50 annually.Registration forms may be emailed to permits@cityofallen.org or submitted in person at the Building Services window at Allen City Hall (305 Century Parkway).
State Registration
Permit Requirements
To receive a permit, contractors must submit all required documents and fees.Commercial Permits
All commercial permit applications must be submitted online using the Citizen Self-Service (CSS) portal. For tutorials on CSS, go to our information page
Residential Permits
Contractors may use the Citizen Self-Service (CSS) portal to apply for certain residential permits. Learn how to use the CSS portal
You can find a list of the required inspections and inspection codes for your project on the final page(s) of your permit.
Schedule an inspection (should be same as residential)
- By Phone: 24-hour IVR Hotline
- Online: CSS Portal
Cancel an inspection
- For same-day cancellations made before 8:30 a.m. on day of inspection, call 214.509.4130
- For all other cancellations, use the online CSS Portal or call the 24-hour IVR Hotline
General Forms
- Building Permit Application
- Certificate of Occupancy
- Commercial Construction Packet
- Commercial Plan Review Guideline (includes Multi-Family)
- Commercial Trash and Recycling Guidelines - CWD
- Guide to Permit Submittals
- Plan Revision Form
- Special Inspections Forms
- Temporary Open Top Order Sheet
Forms for Miscellaneous Commercial Permits
- Drainage & Grading Affidavit
- Residential Fence Guideline
- Irrigation Guideline
- Irrigation Audit Inspection Form
- Swimming Pool and Spa Guideline
- Sign Review Checklist (See Sign Regulations page)
- Smoking Ordinance Compliance Form
- Special Event / Temporary Use Permit Application
- SWPP (Storm Water Mgmt.) Form
- Temporary Open Top Order Sheet (See CWD for further details.)
Restaurant Construction and Remodeling
Health Permit (Food/Childcare/Pools)
*If you are selling food at an event which received a temporary use permit, you must apply for an receive a health permit. If you are giving away free samples or donating food for an event, your are not required to obtain a health permit. Mobile food vendors with a health permit to operate as a mobile food vendor are not required to obtain a separate health permit to operate at a special event. However, they are required to notify Health Department staff of their intention to operate at the event.
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Building and Permitting
Physical Address
Allen City Hall, First Floor
305 Century Parkway
Allen, TX 75013
Phone 214.509.4130Fax 214.509.4139
Business hours
Mon-Thu: 7:30 a.m. to 5:30 p.m.
Fri: 8 a.m. to 5 p.m.
Citizen Self-Service Portal
cityofallen.org/CSS
Schedule an IVR inspection (Inspection Voice Response System)
844.381.8759
IVR Brochure (PDF)